FAQ
Our experts are able to answer all your questions
What is a Transaction Coordinator (TC)?
A Transaction Coordinator is a professional who manages the administrative tasks of a real estate transaction from contract to close.
When does a TC get involved in the transaction?
Typically, once a purchase agreement is signed
What services does a TC provide?
Document tracking, deadline management, communication with parties involved, compliance checks, and coordination of inspections, signings, and closings.
Do you communicate directly with my clients?
Yes, but only for administrative purposes—sending documents, confirming appointments, and providing status updates.
Do you help with both buyer and seller transactions?
Yes. TCs can assist with transactions on either side, depending on the agreement with the agent or brokerage.
Are TCs licensed?
Licensing requirements vary by state. Some TCs are licensed real estate agents, while others operate legally without a license depending on their role.
How are you paid?
Most TCs charge a flat fee per transaction, typically paid at closing. Some also offer monthly retainers for agents with high volume.
What if the deal falls through?
If the transaction cancels, a partial fee may be charged depending on how much work was completed. This is usually outlined in the service agreement.
How do you help me grow my business?
By handling time-consuming administrative tasks, you’re freed up to focus on lead generation, showings, listings, and client relationships.
Do you use digital tools to manage transactions?
Yes. Common platforms include Dotloop, Skyslope, DocuSign, Google Workspace, and other transaction management software.
Can you work with my preferred escrow/title/lender partners?
Yes. TCs coordinate with all parties you or your clients choose to use. We can also refer preferred vendors that work well with the type of transaction being implemented.
How many files do you handle at one time?
Experienced TCs can manage anywhere from 20–40 transactions simultaneously, depending on complexity.
Do you work evenings or weekends?
Typically, business hours apply, but flexibility is offered when needed to meet key deadlines or urgent client needs.
Can I customize the services I receive?
Yes. Some agents want full transaction management; others need help only with compliance or specific stages of the process.
We always want to connect with our clients
We’re dedicated to connecting with our clients in meaningful ways—ensuring they feel supported, informed, and empowered to achieve their real estate goals.